Aptrack v2 - Responding to your candidates - Auto-responders
Responding to your candidates - Sending Auto-responders
Having sorted your candidates into groups, you may now respond to them using in bulk using custom, and fully branded auto-responders. You may like to use these to inform them of status at various point throughout their journey, such as:
Thanks for your application
Keep on File
Providing your company has chosen to set-up auto responders on the account, you may also send personalised emails to multiple candidates at any one time..
So, your grouped and sorted list of candidates (depending on the volume of applications), should now look like the following image. You can see they are now arranged into ' Rejected', 'On Hold' and 'Invite for Interview' statuses.
Responding to all candidates uses the same principal, no matter which status has been selected.
Dependant on the account set-up, you will have the option to send an autopresonder, or a custom email. The autoresponder is a customised email template which is created by the account admin - it uses HTML to insert the Candidates's name, Job reference, Job title, Consultant's name etc
This way,the applicant will receive a personalised, but automatically generated email. This is particularly useful for sending rejections to multiple candidates. An example of a typical autoresponder as follows:
Thanks again for applying for [JOB_TITLE][JOB_REFERENCE]
Unfortunately, we have had a very large number of applicants, and we have not considered you for this position.
I wish you all the best of luck in your job search.
To send auto-responses to your candidates, please follow the instructions below:
Use the drop down menus from the colour bars at the top of the Aptrack display window. By selecting the body of the text ' Reply - Auto-responder', you will send out the personalised rejection email that specific candidate.
(Please note: Do not check the box to the right, as you will change the default action when the colour status is selected.. Just click on the Reply-Autoresponder caption)
You will see the confirmation window below, and a 'replied' icon will appear next to the applicants name:
(The left facing arrow shows the candidate has been responded to, the right facing arrow shows that details have been forwarded to consultant's email)
Please note: You do not need to select the checkbox in the dropdown menu. If the checkbox is selected, you will be changing the default action for that particular status. For example, if the Auto-responder option here is checked, you will always send an autoresponder everytime the 'red' status is selected.
(It's advisable to keep the pre-selected checked options as they are, unless you are confident that you want to send rejections/replies etc, every time a colour status is chosen)
To send Autoresponders for any other status, just do so in the same way.
Colour group your candidates, then (if the autoresponder option is available) just select from the drop down menu.
Don't forget to use the refresh icon to tidy up and sort your candidate list.
To send other types of response, please see the 'Responding to your Applicants - Custom emails' article.