Differences between idibu quotas and job board credits

This article aims to explain the differences between idibu quotas and job board credits.

To learn how to set up your quotas, please see the articles below:

What quotas are

First and foremost, the most important fact to know is that the quotas are not your posting credits.

  • Credits are the actual number of postings you have acquired from the job board and can be used to post on that board.
  • Quotas serve as means to administrate and manage your users' postings internally in idibu, and can be set in any way the administrator of the account desires. So they represent the credits but are a separate case and do not influence credits you have on the job board.

Examples

If you have bought 100 credits from a board, you can:

1. Not set up any quotas:

  • users will be able to post and use all the 100 credits available in the fashion of "first come first served"
  • after 100 credits are used, the job board will notify you with an alert message that you need to top up your credits 

2. Set up a limit of more than 100, i.e. 200 credits, for the whole office:

  • users will post same as above ("first come first served"), however they will see that they have 200 quotas to use
  • after 100 credits are used, the job board will notify you with an alert message that you need to top up your credits
  • users might be confused as they will think they should still have more credits available (due to quotas being incorrectly set up)

3. Set up a limit of 100 quotas for the whole office:

  • users will post same as above ("first come first served"), however when they use a total of 100 credits, they won't be allowed to post from idibu, as 100 is the limit
  • users will see a red frame showing that they can't post anymore, and will need to ask their administrator to organize more credits

4. Set up a limit of 100 quotas for the whole office and set up different limitations for each team or user:

  • this way you will have control on how many postings (and effectively credits) each team or user will be able to use
  • the same rule of "first come first serve" applies, however if one user has a quota limit of 5, he or she won't be able to use up more than this from the whole credit pool acquired from the job board, and won't use up anyone else's credits

Golden rules

  • If you've run out of credits on a board, topping up quotas won't top up your board credits - you will need to acquire them from the job board by calling your account manager!
  • Quotas are set up by administrators of accounts and should be set up correctly reflecting the credit count - always remember to update them if any changes are made on the job board's end!

Visuals

Please see below for visual reference on how the boards will appear to your users, depending on how many quotas are left for them.

First step of posting in AdPost - Selecting Destinations


Second step of posting in AdPost - Add Details


Message alert in AdManager that will appear should the board tell us a user has ran out of credits

Should the above happen and idibu quotas still say the user can post, please follow the message instructions and update your quotas settings, as they must have changed after they were originally set up!

We hope this article has helped in better understanding the difference between idibvu quotas and job board credits. However, should you have any questions please contact us at support@idibu.com

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