RDB Native360 - Setting your Autoresponders

This article covers our autoresponder emails. These are pre-set, branded emails that can be sent to every candidate as soon as their application is received, as well as with each status change (file, reject, progress for example).

They are a powerful tool to ensure consistent engagement throughout the candidate journey, and can also be sent in bulk too..

Here's how to set them up:

Firstly, access the  plugin's options and select Autoresponder Settings. Here, you will be able to set-up 4 different autoresponders:

- Application Received
- Rejected
- Progress
- File

Simply select the responder from the dropdown menu, and then use the tickbox to turn it on or off:

If activating an autoresponder, then you can use the following variables to perfectly tailor the email to the application - Candidate name, Consultant name, Job title and even the specific reference can be added automatically!

[JOB_TITLE]
[JOB_REFERENCE]
[CONSULTANT_NAME]
[CONSULTANT_EMAIL]
[APPLICANT_NAME]

An example of a generic reply would look like this:

Which would appear to the candidate as follows:

Subject: Your application for Account Manager, Ref:12345

Body:

Dear Ben, 

Thank you for applying for: Account Manager, Ref:12345

We aim to respond to everybody within two working weeks, but if you don't hear back from us in that time, then please assume that you have been unsuccessful on this occasion.

Good luck with your application, and don't forget to visit www.ourwebiste.com for more job offers!

Regards,

John Smith

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Simply repeat the process for any autoreponders you wish to enable. If you want to go one step further and add fully branded email templates, just use the HTML editor icon, drop your pre-configured code into the window, and hit Save!